Software and Systems

William James College Institutional Software and Systems A to Z

• Software / System Name Catalog

Ares (Course Readings)

• Introduction to Ares - For Students
• Introduction to Ares - For Faculty

CampusNexus Faculty Portal

• Getting Started: Overview & FAQs
• Adding an Enrollment in CNS
• Viewing Course Locations
• Submitting Students' Final Grades
• Removing a Student From an Advising Hold
• Finding a Student’s Academic Advisor

CampusNexus Student Portal

• Completing Online Registration
• Locating Your Class Schedule
• Viewing Registration Bill and Balances
• Requesting An Unofficial Or Official Transcript
• Finding Your Student ID Number
• Joining a Waitlist

Canvas

• Introduction to Canvas for Students
• Multiple Due Date Discussions with Checkpoints
• Canvas Help
• Canvas Course Availability Timeline
• Confirming Email Notifications
• Recommended Canvas Notification Settings

See all 18 articles

CareerLink

• Introduction to CareerLink

Classroom Equipment

• Classroom Technology
• Troubleshooting Common Issues
• Classroom Desk Touch Panel Instructions
• Connecting a Laptop to the Classroom Screen
• Using the Classroom Computer
• Download and Install the Kramer VIA App for Wireless Presentation

See all 12 articles

GoToAssist

• Mac Troubleshooting: GoToAssist

GoToConnect (Phone System)

• Accessing GoToConnect via OneLogin
• Accessing GoToConnect via Desktop App
• Accessing GoToConnect via Mobile App
• Recording a Voicemail Greeting

Library

• Interlibrary Loan
• Trouble Accessing Library Resources?
• Linking Google Scholar to WJC Library
• How to Remove Saved Passwords from your Browser
• Emptying your Browser's Cache

Microsoft Outlook

• How to Access Outlook (New Copilot Page)
• Opening A Shared Mailbox in Office 365
• Forwarding Your Alumni Email
• Adding/Editing Your Email Signature
• Manually Updating the Global Address Book
• Setting up Delegate Access

See all 13 articles

Microsoft Teams

• Getting Started with Teams
• Syncing Teams Files With Your Computer
• How to Enable Closed Captions in Teams
• Scheduling a Teams Meeting From Outlook
• Starting Chats and Making Calls in Teams
• Installing the Teams App on Your Mobile Device

See all 7 articles

Microsoft 365

• Microsoft 365 Tutorials
• Accessing Email and Microsoft 365 When OneLogin is Unavailable
• Installing Microsoft 365 Suite
• Set Up Office 365 for Android Phones and Tablets
• Collaborating in Microsoft Word and PowerPoint
• Accessing Staff Profile

OneDrive

• Accessing OneDrive
• Moving/Backing up OneDrive Files

Qualtrics

• Qualtrics Account Policy

OneLogin

• Using OneLogin
• Changing Your Password
• Installing browser extensions for OneLogin

Printing On Campus

• Installing the PaperCut Hive Software
• Printing with PaperCut Hive
• Print Quotas: Everything You Need to Know
• Setting Up Your ID Card for Campus Printing
• Mac Error - Missing Software
• Scanning to OneDrive from PaperCut Copiers

Rave (Campus Alerts)

• Signing up for Campus Alerts
• How To Cancel/Stop Receiving Campus Alerts

SPSS

• SPSS Freqently Asked Questions
• Installing SPSS

Wi-Fi On Campus

• Connecting to WJC's Guest Wi-Fi
• Connecting a PC to WJC's Campus Wi-Fi (Non-Guest)
• Connecting a Mac to WJC's Campus Wi-Fi (Non-Guest)

YuJa

• YuJa (Getting Started - 101)
• Help with YuJa
• Accessing YuJa
• Record a Video with YuJa
• Recording from Zoom to YuJa
• Adding a YuJa Video to Canvas

See all 12 articles

Zoom

• Getting Started With Zoom
• Zoom Help
• Installing and Updating the Zoom Desktop App
• Recording a Zoom Meeting to the Cloud
• Generating and Saving a Meeting Transcript
• Setting up a Hybrid Classroom or Event

See all 10 articles

WJC Navigate

• Syncing Your Outlook Calendar
• Logging Into WJC Navigate (for Faculty & Staff)
• Setting Up Your Availability
• Creating an Appointment Summary Report
• Staff/Faculty Homepage
• Appointment Summary Reports - Career Services

See all 8 articles