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William James College Helpdesk
Software and Systems
Software and Systems
William James College Institutional Software and Systems A to Z
Software / System Name Catalog
Campus Nexus Faculty Portal
How Do I Add an Enrollment in CNS?
How to View Course Locations
Access Student List and Enter Final Grades in Faculty Portal
Campus Nexus Faculty Portal Introduction FAQs and Instructions
How to find a student's academic advisor in Anthology Student Web Client
Campus Nexus Student Portal
Online Registration Walk-through for Students
How Do I See My Class Schedule?
Viewing Registration Bill and Balances in Student Portal
Unofficial and Official Transcript requests
Where can I find my Student ID Number?
Wait-Listing Walk-Through for students
Canvas
Canvas Help
Introduction to Canvas for Students
Multiple Due Date Discussions with Checkpoints
Viewing Multiple Submissions
Integrating the Canvas Calendar With Outlook, Google, or Apple Calendars
Creating Weighted Grading Categories in Canvas
See all 14 articles
CareerLink
Career Link
Classroom Equipment
Classroom Technology
Rooms 312 & 313
Classroom 228 & 311
Classroom 334, 335, 336
Troubleshooting Common Issues
Classroom Desk Touch Panel Instructions
See all 14 articles
Go To Assist
Go To Assist Mac troubleshooting
GoToConnect (Phone System)
How to Access GoToConnect via One Login
How to Access GoToConnect via Desktop App
How to Access GoToConnect via Mobile App
How to Record a Voicemail Greeting
Library Related
Online Library Database - Journals, articles and books
Empty your Browsers Cache
Linking Google Scholar to WJC Library
How to Remove Saved Passwords from your Browser
Trouble Accessing Library Resources
Interlibrary Loan
Microsoft Outlook
Open Shared Mailbox in Office 365
Alumni Email Account Usage Policy
How do I forward my Alumni email?
Adding/ Editing my Email Signature
Outlook- Updating the Global Address Book manually
Outlook- Setting up Delegate Access
See all 13 articles
Microsoft Teams
Teams - Getting Started
How to sync Teams files with your computer
How to Enable Closed Captions in Teams
Schedule a Teams meeting from Outlook
Starting Chats and Making Calls in Teams
How to Install Teams App On Your Mobile Device
See all 8 articles
Microsoft Office 365
Microsoft Office Training
How To Access My Email / Microsoft 365 Account when OneLogin Portal is not available?
Collaborate In Word - Microsoft Office 365
Microsoft Office Suite
Setup Office 365 for Android Phones and Tablets
Setting / changing your Office 365 Home Page
See all 8 articles
OneDrive
Accessing One Drive
Backing up Files from One Drive after My Graduation
OneLogin
Change my password
Using OneLogin
Installing browser extensions for OneLogin
Qualtrics
Qualtrics Account Policy
PaperCut (Printing)
How to install PaperCut on a Mac
Printing From Your Mac
Printing from Your PC
Print Quotas: Everything You Need to Know
How To Associate Your ID card with the Copiers
Rave (Campus Alerts)
How do I cancel or stop receiving Campus Alerts?
Signing up for Campus Alerts (Rave Alert)
SPSS
SPSS Mac Troubleshooting
I need SPSS for my Doc Project
William James WiFi
Connect to WILLIAMJAMES-GUEST Wi-Fi
How to Connect a PC to Wi-Fi
How to Connect a Mac to Wi-Fi
Zoom
Recording a Zoom Meeting to the Cloud
Zoom Help
WJC Zoom Is Not HIPAA Compliant
How to prevent "Zoombombing"
Important Tips on Using Zoom in a Classroom
How to Enable Closed Captioning in Zoom
See all 8 articles
YuJa
Submitting a YuJa Video in Canvas
YuJa (Getting Started - 101)
YuJa Help Center
Accessing YuJa
Record a Video with YuJa
Recording from Zoom to YuJa
See all 22 articles
Ares Course Reading Reserves
Ares Tutorial for Faculty (Canvas)
Course Readings (Ares) for Students
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