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  1. William James College Helpdesk
  2. Software and Systems

Software and Systems

William James College Institutional Software and Systems A to Z

  • Software / System Name Catalog

CampusNexus Faculty Portal

  • Adding an Enrollment in CNS
  • Viewing Course Locations
  • Submitting Students' Final Grades
  • Getting Started: Overview & FAQs
  • How to find a student's academic advisor in Anthology Student Web Client

CampusNexus Student Portal

  • Completing Online Registration
  • Locating Your Class Schedule
  • Viewing Registration Bill and Balances
  • Requesting An Unofficial Or Official Transcript
  • Finding Your Student ID Number
  • Joining a Waitlist

Canvas

  • Canvas Help
  • Introduction to Canvas for Students
  • Multiple Due Date Discussions with Checkpoints
  • Viewing Multiple Submissions
  • Integrating the Canvas Calendar With Outlook, Google, or Apple Calendars
  • Creating Weighted Grading Categories in Canvas

See all 16 articles

CareerLink

  • Introduction to CareerLink

Classroom Equipment

  • Classroom Technology
  • Rooms 312 & 313
  • Classroom 228 & 311
  • Troubleshooting Common Issues
  • Classroom Desk Touch Panel Instructions
  • Connecting a Laptop to the Classroom Screen

See all 13 articles

GoToAssist

  • Mac Troubleshooting: GoToAssist

GoToConnect (Phone System)

  • Accessing GoToConnect via One Login
  • Accessing GoToConnect via Desktop App
  • Accessing GoToConnect via Mobile App
  • Recording a Voicemail Greeting

Library Related

  • Online Library Database - Journals, articles and books
  • Empty your Browsers Cache
  • Linking Google Scholar to WJC Library
  • How to Remove Saved Passwords from your Browser
  • Trouble Accessing Library Resources
  • Interlibrary Loan

Microsoft Outlook

  • Opening A Shared Mailbox in Office 365
  • Alumni Email Account Usage Policy
  • Forwarding Your Alumni Email
  • Adding/Editing Your Email Signature
  • Updating the Global Address Book Manually
  • Setting up Delegate Access

See all 13 articles

Microsoft Teams

  • Getting Started with Teams
  • Syncing Teams Files With Your Computer
  • How to Enable Closed Captions in Teams
  • Scheduling a Teams Meeting From Outlook
  • Starting Chats and Making Calls in Teams
  • Installing the Teams App on Your Mobile Device

See all 8 articles

Microsoft Office 365

  • Microsoft Office Training
  • Accessing Email and Microsoft 365 When OneLogin is Unavailable
  • Microsoft 365 Suite
  • Set Up Office 365 for Android Phones and Tablets
  • Collaborating in Microsoft Word 
  • Accessing Staff Profile

See all 7 articles

OneDrive

  • Accessing One Drive
  • Backing up Files from One Drive after Graduation

OneLogin

  • Changing Your Password
  • Using OneLogin
  • Installing browser extensions for OneLogin

Qualtrics

  • Qualtrics Account Policy

PaperCut (Printing)

  • Installing PaperCut on a Mac
  • Printing From a Mac
  • Printing from a PC
  • Print Quotas: Everything You Need to Know
  • Associating Your ID Card With the Copiers

Rave (Campus Alerts)

  • Signing up for Campus Alerts
  • How To Cancel/Stop Receiving Campus Alerts

SPSS

  • SPSS Mac Troubleshooting
  • SPSS for Doc Projects

Wi-Fi On Campus

  • Connecting to WJC's Guest Wi-Fi
  • Connecting a PC to WJC's Campus Wi-Fi (Non-Guest)
  • Connecting a Mac to WJC's Campus Wi-Fi (Non-Guest)

Zoom

  • Recording a Zoom Meeting to the Cloud
  • Zoom Help
  • WJC Zoom Is Not HIPAA Compliant
  • Preventing "Zoombombing"
  • Important Tips on Using Zoom in a Classroom
  • Enabling Closed Captioning in Zoom

See all 8 articles

YuJa

  • YuJa (Getting Started - 101)
  • YuJa Help Center
  • Accessing YuJa
  • Record a Video with YuJa
  • Recording from Zoom to YuJa
  • Adding a YuJa Video to Canvas

See all 21 articles

Ares Course Reading Reserves

  • Ares Tutorial for Faculty (Canvas)
  • Course Readings (Ares) for Students
Contact support

Phone: 617-327-6777 ext 1600
Email: support@williamjames.edu

Support hours

Monday - Friday: 8:00am - 5:00pm
Weekend - Closed

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