Overview
First, check out the Installing the PaperCut Hive Software article and make sure you have the correct software downloaded.
Previously, you would receive a notification from PaperCut MF with your job information. You will no longer receive that prompt. The job will process right away.
Steps to submit a Print Job
You no longer need to have the PaperCut application running in order to print on campus.
When you are ready to print:
- Select Print from the application you are using.
- Choose either WJC Follow Me Printing or the PaperCut Printer option.
- Click Print to send your document to the printer.
Releasing Your Print Job
Once your job is sent to the printer you have two ways to release your print job at the printer:
Option 1: Scan Your Badge
- Simply scan your WJC ID badge at the printer to release your print job.
Option 2: Use Your Access Code
- If you do not have your badge available, you can use your access code instead.
Your access code is located on the printer home screen after you log in. Select the Show icon to reveal your access code, then enter it at the printer to release your print job.
Viewing your print jobs.
On the Home page, you can view all of your previously completed print jobs. This is a great place to confirm that your document was successfully submitted and printed.
After selecting Print, check the Pending Jobs section to verify that your job was received. If you do not see your job listed, you will need to submit the print request again.
If you have any questions, please contact the WJC Support Team by either emailing Support@williamjames.edu, calling 617-327-6777 ext. 1600, or visiting the IT Office on the ground floor.
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