First, check out the Installing the PaperCut Hive Software article and make sure you have the correct software downloaded.
How do I submit a print job?
- Choose the print option from your application.
- Choose either WJC Follow Me Printing or Papercut printer
- Click on Print.
You no longer need to have Papercut Counter running to print!
Previously, you would receive a notification from PaperCut MF with your job information. You will no longer receive that prompt. The job will process right away.
How do I release my print job at the printer?
You have two ways to release your job.
- Just scan your badge at the printer.
- If you do not have your badge, you can also now use your access code!
- Your access code is located on your home screen after you have logged in. Click on the show icon to see it.
Viewing your print jobs.
On the Home page, you will see a Complete Jobs section.
If you have any questions, please contact the WJC Support Team by either emailing Support@williamjames.edu, calling 617-327-6777 ext. 1600, or visiting the IT Office on the ground floor.
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