Interlibrary Loan

Access your account

The link to interlibrary loan is located on the library's website. You may also bookmark this link.

Sign in using your William James College username and password. Do not add

Use the menu to place, track, and retrieve your requests, view your account details, and change communication preferences.

Customize your account

You may choose to receive interlibrary loan notifications via email, text message or both.

Placing a request

Watch this short how-to video about placing requests:


The easiest way to place an interlibrary loan request is through the library's databases.

If present, click on Check 360 Link for Full Text link.

Click on the Request via Interlibrary Loan button

Log into your account. Citation details are pulled in from the database and automatically populate the form.

All you need to do is click on Submit Request


You can manually enter a request for items you find outside of the library's databases

Log into your interlibrary loan account and click on Create Request

Choose the appropriate item type: Article, Book or Chapter.

Fill in the citation details as completely as possible and click on Submit Request

Tracking the status of a request

You may log into your interlibrary loan account at any time to view the status of a request or see the due date of a book.

Status is locate to the right of each request, under the Status column.

Submitted: Your request was received and sent for processing at other libraries
In transit: Request was processed and the lending library has shipped the item. You will receive it shortly
Complete: The book you borrowed was returned to and received at the lending library or your PDF has expired. The request was received and closed.
Canceled: Request was canceled by you or library staff. If canceled by library staff, you will receive an email with the reason.
Available to View: PDF is available to download. Link will expire on date shown.
Link Expired on mm/dd/yy: Appears after the expiration date is reached in the Available to View status. PDF is no longer available.


If you have a question about the status of your request, contact the library.

Retrieve filled requests


You will receive an email and, if opted in, an SMS Text notification when your item is ready to download. The notification includes a link to directly access the PDF. You may either follow that link or you may sign into your account to retrieve the item. 

Once you log in, click on the link to access and download the PDF. 

IMPORTANT: The link will expire after 30 days or after it is clicked 5 times, whichever happens first. We strongly recommend you download the PDF as soon as you view it. 


You will receive an email and, if opted in, an SMS Text notification when your book is ready to collect. Stop by the library desk during opening hours and tell the staff you are collecting an interlibrary loan book. The due date is printed on the book strap. Please do not remove the book strap. 

Interlibrary loan due dates are strict. If you want to renew an interlibrary loan book you must contact the library PRIOR to the due date located on the book strap. Renewals are approved at the discretion of the lending library.

Canceling a request

To cancel a request, click on the Cancel button to the right of the request information. The cancel button only appears for requests that have not yet been filled by the lending library.

Have more questions? Submit a request


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