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  1. William James College Helpdesk
  2. Policies and Procedures
  3. Policies and Procedures

Policies and Procedures

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  • Work from Home Resources for Faculty and Staff
  • How to Clear Saved Passwords
  • Technology Replacement and IT Asset Lifecycle Management
  • Tool Request Process
  • Desktop Printer Policy
  • Document Retention Policy
  • Space and Event Scheduling Policy and Procedures
  • Mandatory HIPAA training
  • How to scan documents with the Brenner Center scanner
  • Employee Laptop Life Cycle
  • Employee Computer Accessories Requests
  • Software and Systems Procurement
  • Policy on Academic Video Recording
  • IT Resource Acceptable Use Policy
  • Employee Laptop Lease Agreement
  • Temporary Laptop Loaner Agreement
  • Information Privacy
  • Personal Internet of Things (IoT) Devices on Campus Wi-Fi
  • Copying and Printing
  • Sending and Receiving Fax using WJC Copiers
  • Area Security
  • How to Submit your COVID-19 Card (Students)
  • How to Change My Name
Contact support

Phone: 617-327-6777 ext 1600
Email: support@williamjames.edu

Support hours

Monday - Friday: 8:00am - 5:00pm
Weekend - Closed

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