Overview
Clearing saved passwords can help resolve login issues, improve security, and protect personal information. Over time, saved credentials may become outdated if a password has been changed, causing sign-in failures or account lockouts. Removing old passwords allows users to re-enter the correct credentials and create a fresh authentication session.
Steps
Google Chrome:
- Open Chrome.
- Click the three dots (⋮) in the top-right corner.
- Select Settings.
- Click Password Manager.
- Find the website/account you want to remove.
- Click the Delete button (trash can icon or three dots next to the entry).
- Confirm the removal if prompted.
To remove all saved passwords:
- Open Settings.
- Go to Privacy and Security > Clear browsing data.
- Select Advanced.
- Check Passwords and other sign-in data.
- Click Clear data.
Safari (macOS)
- Open Safari.
- Click Safari in the menu bar and select Settings (or Preferences).
- Select the Passwords tab.
- Sign in with your Mac password or Touch ID if prompted.
- Select the website/account you want to remove.
- Click Delete Password or Remove.
To remove multiple saved passwords:
- Open Safari > Settings > Passwords.
- Select one or more entries.
- Click Delete or Remove.
- Confirm the deletion.
Microsoft Edge
- Open Edge.
- Click the three dots (...) in the top-right corner.
- Select Settings.
- Click Profiles > Passwords.
- Find the saved password you want to remove.
- Click the three dots next to the entry.
- Select Delete.
To remove all saved passwords:
- Open Settings.
- Select Privacy, Search, and Services.
- Under Clear browsing data, click Choose what to clear.
- Check Passwords.
- Click Clear now.
If you have any questions, please contact the WJC Support Team by either emailing Support@williamjames.edu, calling 617-327-6777 ext. 1600, or visiting the IT Office on the ground floor.
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