1. William James College Helpdesk
  2. Software and Systems
  3. William James College Institutional Software and Systems A to Z

Software / System Name Catalog

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

  • Active Directory Domain Services
  • AlertUs Emergency Mass Notification (See Emergency Mass Notification)
  • Amazon Web Services (AWS) Cloud Computing Services
  • Anthology Student
  • Anthology Finance and Operations
  • Anthology CRM
  • Anti-Virus (See Sophos)
  • Alumni Relationship Management (see BlackBaud - NetCommunity)
  • Apply Yourself
  • Ares Course Reading Reserve
  • Azure Cloud

B

  • Barracuda Cloud Backup
  • Barracuda Email Security
  • Barracuda Email Archiver
  • BlackBaud - Raiser's Edge
  • BlackBaud - NetCommunity (Alumni Management Portal)

C

  • Cable Television (See Facilities)
  • Calendar (See Office 365)
  • Camera - Conference
  • Camera - Classroom
  • Camera - Security (See Facilities Management)
  • Campus Cafe Student Information System (RETIRED)
  • Campus Nexus Student (See Anthology Student)
  • Campus Nexus CRM (see Anthology CRM)
  • Campus Nexus Finance (see Anthology Finance and Operation)
  • Canvas LMS
  • CidiLabs
  • Classroom Audio Visual (AV) Equipment and Technology
  • Computer - Classrooms
  • Conference Call (Also See Free Conference Call.com)
  • Conference Rooms
  • Copiers / Coping
  • Crestron Room Viewers

D

  • Database Administration and Support
  • Data and Database Consultation
  • Deep Freeze (TBD)
  • Distance Learning
  • Domain Name System (DNS)
  • Dropbox
  • DocuSign
  • Door Security Access Badge
  • Dropbox
  • Digital Form Platforms
  • Digital Signature

E

  • Email (See Office 365)
  • Email Acceptable Use Policy
  • Email Computing Help (See Technology Support)
  • Email Encryption
  • Email Security
  • Email Spam Prevention
  • Emergency Mass Notification
  • Epson Classroom Projectors (See Classroom Technology)
  • Event Management System (EMS)
  • Equipment Lending (See Library Technology Services)
  • E-Learning

F

  • Facilities Management (Facilities Department)
  • Faculty WIFI (See WIFI)
  • Faxing / Receiving Faxes
  • Fortinet Enterprise Firewall
  • Fortinet VPN
  • Freeconference.com

G

  • Group Policy (GPO)
  • Guest WIFI (See WIFI)
  • GoToConnect
  • GoToWebinar
  • GoToAssist

H

  • Hardware Recommendations
  • Helpdesk Administration and Support
  • HVAC (see Facilities)

I

  • Internet On Campus
  • Internet Service Provider
  • ID Cards
  • ID Card Issuing
  • ID Card Replacement

J

K

  • Knowledgebase
  • Koha (See Library Technology Services)

L

  • LDAP
  • Learning and Course Management System (See Canvas)
  • LibGuides
  • Library Online Bookstore
  • Library Technology Services
  • LinkedIn Learning (Also see Professional Development)
  • Loaner Laptop / Laptop Lending
  • Laptop Acceptable Use Policy
  • Laptop Maintenance
  • Laptop Hardware Requirement and Recommendation

M

  • Mitsubishi Classroom Projectors (See Classroom Technology)
  • Microsoft Office 365
    • Microsoft Delve
    • Microsoft Word
    • Microsoft Excel
    • Microsoft PowerPoint
    • Microsoft Teams
    • Microsoft OneDrive
    • Microsoft OneNote
    • Microsoft Outlook
    • Microsoft Sway
    • Microsoft Stream
  • Microsoft Power Platform
    • Microsoft Power Apps
    • Microsoft Forms
    • Microsoft Flow
    • Microsoft PowerBI
  • Microsoft System Center Configuration Manager (SCCM)
  • Microsoft SharePoint Online
  • MyCampus (Also see Microsoft SharePoint Online)
  • MyCourse Eval

N

  • Network Administration and Support
  • Network - Office LAN
  • Network - WIFI / Wireless (See WIFI)
  • Network - VPN (See Virtual Private Network - VPN)
  • Nimble Storage Solutions

O

  • Office 365 (See Microsoft Office 365)
  • OneDrive (See Microsoft Office 365)
  • OneLogin SSO
  • Online and Professional Education (See Department of EDTech)

P

  • Papercut Print Management Software (Also see Printing)
  • Password Management
  • Perusall
  • PDF
  • Phone System (See GoToConnect)
  • Phone-in Computing Help (See Technology Support)
  • Printer Management
    • Copiers
    • Personal Printer
    • Printing Supplies
    • Requesting a Personal Printer
  • Procurement - Systems and Software
  • Procurement - Computer and Systems Hardware

Q

  • Qualtrics

R

  • Rackspace Cloud Computing Services
  • Rave Mobile Safety
  • RedCap (See Department of Research)
  • Ruckus Wireless (See WIFI)

S

  • Salesforce.com (See Department of Research)
  • SANS Securing the Human Information Security Platform
  • ScreenSteps
  • Security and Compliance
  • Shared Drive (See Microsoft Teams)
  • Sharepoint (See Microsoft Sharepoint)
  • Shoretel Connect
  • Shoretel VOIP Phone System
  • Single Sign-On Service (See OneLogin)
  • Software Recommendations - Student
  • Software - Staff Standard
  • Software - Faculty Standard
  • Student WIFI (See WIFI)
  • Staff WIFI (See WIFI)
  • SONIA Field Placement Management
  • Sophos (See Anti-Virus)
  • SQL Server
  • SQL Server Reporting Services
  • Symplicity Career Service Management Portal
  • Systems Administration and Support
  • Software and Systems Life Cycle

T

  • Technology Support
  • Telephone Service (See GoToConnect)
  • Time2Track
  • Tuition Management System (Also see Nelnet)
  • TurnItIn
  • Twilio Global Short Message Service

U

  • U Drive
  • UPrint

V

  • VIA Connect / Classroom Wireless Projecting
  • Video Conferencing (See Zoom, Department of EdTech)
  • Virtual Private Network (VPN)
  • VoiceStream
  • VoiceThread
  • VMWare

W

  • Walk-in Computing Help (See Technology Support)
  • WIFI
  • Windows Imaging

X

Y

  • Yammer (See Office 365)
  • Youtube
  • YuJa

Z

  • Zoom (See Department of EDTech)
  • Zoom Meeting (See Department of EDTech)
  • Zoom Rooms (See Department of EDTech)
  • Zotero
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