Getting Started: Overview & FAQs – William James College Helpdesk

Dear Colleagues,

While we are developing a more comprehensive resource page for Campus Nexus-related inquiries, we have created this page to address the most commonly asked questions we've gathered so far. If you don't find the information you need here, please contact support@williamjames.edu to submit your question.

This section only applies to questions regarding the faculty portal. If you are an admin staff who has questions regarding CampusNexus Web Admin Client, we are creating a separate section dedicated to FAQs for CNS Web Admin. Thank you for your patience.

For Faculty

1. How can I view my course rosters and submit final grades?

Please see step-by-step instructions in the "Access Student List and Enter Final Grades in Faculty Portal" guide.

2. Changing Submitted Grades

Once grades are submitted, they can only be changed by a department coordinator.

3. How can I email students in my course?

This function is deprecated in Campus Nexus and has been moved to Canvas. Please see step-by-step instructions here:

How do I send a message to a user in a course in the Inbox as an Instructor

How do I send a message to all course users in the Inbox as an Instructor

4. How do I see/print a student roster with photos?

This function has been deprecated in CampusNexus. However, we have an alternative solution via Canvas. An instructional video will be provided soon for step-by-step instruction on how to use the Canvas Roster Picture chrome extension. Step-by-Step instruction here: How to view your Student Photo Roster on Canvas
You can still see or print a non-photo version via the faculty portal - see instruction here:

https://use.vg/V3cP8I

For Advisors

How to access student records as an academic adviser
- Please see the general overview video here: https://use.vg/RZ0GFb
How do I see what courses are being offered in the next semester and who is teaching the course?
- Each department has published its own list of courses offered in various department shares or Teams site.
- You can also access the full list in PDF format by log into the Faculty Portal > go to Campus Info > Course Schedule (see screenshot)
In Student Search, how do determine in the search result, who is my student and who is my advisee?
- Unfortunately, there is no easy way to determine right now. We are working to find a temporary solution as well as a permanent solution to this issue.
How do I see student's concentration in Faculty Portal?
- You can see the student's concentration from My Students > Student Information, under the Enrollment Details section, in the "Area of Study" heading.
- Right now the faculty portal doesn't have a way to produce a list of advisees with their concentrations. We are working on alternative reporting solutions to provide this information to advisors.

Please see the general overview video here: https://use.vg/RZ0GFb

Each department has published its own list of courses offered in various department shares or Teams site.
You can also access the full list in PDF format by log into the Faculty Portal > go to Campus Info > Course Schedule (see screenshot)

Unfortunately, there is no easy way to determine right now. We are working to find a temporary solution as well as a permanent solution to this issue.

You can see the student's concentration from My Students > Student Information, under the Enrollment Details section, in the "Area of Study" heading.
Right now the faculty portal doesn't have a way to produce a list of advisees with their concentrations. We are working on alternative reporting solutions to provide this information to advisors.

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