Using Fingerprint or Touch ID for Multi-Factor Authentication (MFA)

OneLogin now supports WebAuthn as a factor for multi-factor authentication.  WebAuthn allows the use of biometric sensors to detect and register your touch ID or fingerprint to be used.  This feature is available only on supported devices or browsers.

Current Known Supported Browsers for Touch ID:

  • Chrome on Windows 10
  • Chrome on Android
  • Chrome on macOS
  • Edge on Windows 10
  • Firefox on Windows 10

NOTE: Before you are trying to register your touch ID as a security factor on your OneLogin profile, please make sure you already have touch ID configured on your current device.

To register your fingerprint (biometric) as an authentication factor, do the following:

  1. Go to the Profile menu.
  2. In the Security page, select the plus sign ‘+’ to add a new authentication factor.
  3. Select Biometric, TouchID or Fingerprint from the dropdown menu (choose the item that best represents your operating system)
  4. Follow the browser prompts to register your fingerprint. Choose the option to authenticate with built-in sensor.
  5. Your browser will prompt you to verify your identity. Use the built-in sensor to scan your fingerprint.
  6. Your registered TouchID or Fingerprint now appears in your profile under the 2-Factor Authentication section. Upon login, a prompt appears for authentication using TouchID or Fingerprint. Scan your fingerprint to authenticate.
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