Using YubiKey for Multi-Factor Authentication (MFA)

Overview

A YubiKey is a hardware authentication device, sometimes referred to as a smart card or security key. It provides an additional layer of security by requiring users to insert the key into a USB port when authenticating. William James College supports the use of YubiKeys as an alternative multi-factor authentication (MFA) method for users who are unable to use other available authentication factors. If you have an active WJC account but you cannot use options such as OneLogin Protect or SMS authentication, please contact the WJC IT Office to discuss alternative authentication methods, including obtaining a YubiKey.

Steps

To register a YubiKey as a user, do the following:

1. Go to wjc.onelogin.com on your computer and sign in using your username and password. 
2. You will be prompted to select a security factor.
3. Select YubiKey from the popup menu.
4. Insert the YubiKey into your workstation and press the button. This injects the YubiKey ID into the device registration pane.
5. Your registered device appears under Authentication Devices in the security page, with the first 12 characters of the YubiKey ID. Confirm with your administrator how the OTP policy for users is set, whether its for every single login attempt or only for browsers unknown to the user account.

When using YubiKey:

1. Upon logging in, the user will be prompted for their YubiKey Security Code. Insert the YubiKey, once it has lit up (to indicate that the YubiKey has loaded correctly), press the button on the YubiKey to inject the security code.
2. Click Log In.

If you have any questions, please contact the WJC Support Team by either emailing Support@williamjames.edu, calling 617-327-6777 ext. 1600, or visiting the IT Office on the ground floor.