1. WJC Information Technology and Services Office
  2. Information Security
  3. Multi-Factor Authentication (MFA) or Two Factor Authentication (2FA)

Using the Google or Microsoft Authenticator App for MFA

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Overview

OneLogin supports multiple authenticator (Microsoft or Google) as an optional factor for multi-factor authentication (MFA). If you don't have the authenticator installed to your phone. Open your phone's app store and download the authenticator app you wish to use before you begin the set up process.

Steps

  1. Go to wjc.onelogin.com on your computer and sign in using your username and password. 
  2. You will be prompted to select a security factor.
  3. Select the Authenticator that you wish to use (Google or Microsoft)
  4.  A QR code will appear on the screen. Open your authenticator app on your phone and use it to scan the QR code. 
  5. Input the security code generated by Authenticator and click Continue. Remember that the security code is only valid as long as its displayed.
  6. Your registered device will appear under Authentication Devices in the security page, with the attributed credential ID.

How to use Authenticator

  1. Upon logging in, the user will be prompted for a 6-character security code generated by Google or Microsoft Authenticator.
  2. On your phone, open the authenticator app and find the corresponding security code listed.  The security code changes every few minutes.
  3. Enter the Security Code from your mobile device.
  4. Click Log In.

If you have any questions, please contact the WJC Support Team by either emailing Support@williamjames.edu, calling 617-327-6777 ext. 1600, or visiting the IT Office on the ground floor.

 

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