- In the top left corner of the desktop, click the Apple icon.
- Select System Preferences ->Click Security & Privacy -> Click the Privacy tab
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Click Unlock, and enter your credentials. Then making the following changes:
- click Accessibility, and make sure the GoToAssistRemoteCustomer box is checked
If you do not see GoToAssistRemoteCustomer click the plus (+), find it in your applications folder and add it.
- Click Screen Recording, and make sure the GoToAssistRemoteCustomer box is checked
If you do not see GoToAssistRemoteCustomer click the plus (+), find it in your applications folder and add it.
Finally click Full Disk Access and make sure the GoToAssistRemoteCustomer box is checked as well
If you do not see GoToAssistRemoteCustomer click the plus (+), find it in your applications folder and add it.
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Click Screen Recording, and make sure the GoToAssistRemoteCustomer box is checked
If you do not see GoToAssistRemoteCustomer click the plus (+), find it in your applications folder and add it.
Finally click Full Disk Access and make sure the GoToAssistRemoteCustomer box is checked as well
If you do not see GoToAssistRemoteCustomer click the plus (+), find it in your applications folder and add it.
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Finally click Full Disk Access and make sure the GoToAssistRemoteCustomer box is checked as well
If you do not see GoToAssistRemoteCustomer click the plus (+), find it in your applications folder and add it.
If you have any further questions or concerns please reach out to us at Support@williamjames.edu
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