Before You Get Started
If you haven't yet used Zoom and YuJa through WJC, you’ll need to first activate your accounts. To do this, go to OneLogin and click on the Zoom and YuJa tiles. Opening each tile once will create your account automatically. After that, you’ll be all set to make recordings.
It’s important that you set up your YuJa account because Zoom automatically deletes cloud recordings after 20 days. If a Zoom recording is deleted, the WJC Support Team may be able to recover it for up to 30 days after it enters the Zoom trash, but recovery is not guaranteed.
We strongly recommend recording to the cloud so your videos are copied into YuJa without any extra steps. If you created your YuJa account first, once your meeting ends, any cloud recordings will automatically copy from Zoom into YuJa.
Recording to the Cloud in Zoom
There are two options for recording a Zoom meeting.
Method 1:
For the best video, please make sure to turn on Gallery view.
When the meeting begins, find the Record option from the taskbar.
When prompted, please choose Record to the cloud.
We do not recommend selecting Record to this computer, as this is more likely to be be interrupted, fail to save properly, or is more likely to be corrupted compared to cloud recordings.
Method 2:
When you set up the meeting, you can set it up so that it records automatically to the cloud when the meeting starts. Learn how to do that here.
Confirm the Video Was Copied Into YuJa
If you created your YuJa account first, once your meeting ends, any cloud recordings will automatically copy from Zoom into YuJa. If you didn't create your YuJa account first, you can download the cloud recording from Zoom and then upload the video into YuJa.
It’s important that your recordings make it into YuJa because Zoom automatically deletes cloud recordings after 20 days. If a recording is deleted, the WJC Support Team may be able to recover it for up to 30 days after it enters the Zoom trash, but recovery is not guaranteed.
If you have any questions, please contact the WJC Support Team by either emailing Support@williamjames.edu, calling 617-327-6777 ext. 1600, or visiting the IT Office on the ground floor.
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